Terms & Conditions
The following booking conditions will form the basis of the contract between you and SimonFosterGolf which is registered 7034488, 2 St. Georges Mews, 43 Westminster Bridge Road, London, SE1 7JB.
1. All the SimonFosterGolf Events advertised by us are sold subject to the following conditions.
2. BOOKING PROCEDURE
(a) On making a booking with us, you must accept the terms of these booking conditions and pay a non refundable deposit of 25% of the total cost of your event upon receipt of an invoice from us. For bookings made within 10 weeks of your event date, the full payment becomes due immediately upon confirmation and subsequent cancellation will incur Cancellation Charges as set out in paragraph 4.
(b) Your booking is considered definite and a contract will exist between you and SimonFosterGolf only when the deposit has been received and a letter of confirmation sent to you. No contract will exist between us prior to our issuing the confirmation letter. A final invoice will be sent to you approximately 12 weeks before your event date and payment will become due 10 weeks prior. If the balance of the price of your event is not paid in time, we reserve the right to cancel your event, retain your deposit and apply the Cancellation Charge set out in Paragraph 4.
(c) We reserve the right to increase the prices published prior to the time that you book your holiday. Any increase in price will be advised to you before you book.
3. EVENT PRICES
By SimonFosterGolf event prices include golf, event management, accommodation, airport transfers, selected corporate activites.
4. CANCELLATION BY YOU
You (or any member of your party) may cancel your event at any time providing that the cancellation is made by the person submitting the booking form and is communicated to us in writing. Cancellation will take effect the day such notification is received by us. As this incurs administrative costs, we will retain your deposit and, in addition, may apply cancellation charges up to the maximum shown below:-
Once your event has commenced, no refund or part refund or unused portion of your holiday will be repaid in the event of cancellation by you. If the reason for cancellation is covered under the terms of an Insurance Policy, you may be able to reclaim these charges.
In no case will we be responsible for refunding flight costs.
5. INSURANCE & HEALTH
WE STRONGLY RECOMMEND THAT YOU HAVE FULL TRAVEL INSURANCE TO COVER ALL ACTIVITIES ON YOUR EVENT.
You need to have your own travel insurance and provide us with those details in case of emergency. You should also check with your doctor that you are sufficiently fit and healthy to undertake the physical activity we have arranged. Please check with your own doctor that you are adequately fit. If you experience any injury or discomfort during any activity organised for you, then you must desist immediately and consult a member of the SimonFosterGolf team.
6. AMENDMENTS BY YOU
If, after your deposit payment has been credited to our account, you wish to change any part of your event arrangements, or you wish to change date, we will do our utmost to make the changes, provided that notification is received in writing from the person who made the booking, at least 10 weeks your event.
7. AMENDMENTS BY US
It is unlikely that we will have to make any changes to your event, but we do plan the arrangements many months in advance. Occasionally, changes may have to be made (e.g. to itineraries, venue accommodation, team members or other arrangements), which we reserve the right to do at any time. If you have accommodation and this has to be changed, we will do our utmost to provide accommodation of a similar rating. If a significant change becomes necessary, we will inform you as soon as reasonably possible if there is time before your event. Should a significant change occur, then provided that it does not arise through circumstances amounting to force majeure (see below), you will have the choice of either accepting the change of arrangements, booking another holiday with us, or cancelling your event and receiving a full refund. If you choose another location that is more expensive you must pay any difference, but if it is cheaper we will make the appropriate refund.
Important Notes
(a) Compensation payments will not apply if payment of your event has not been received by SimonFosterGolf by the stipulated payment date.
(b) Compensation will not be paid if SimonFosterGolf is forced to cancel or in any way change your holiday due to war, threat of war, riot, civil strife, industrial dispute, terrorist activity, natural or nuclear disaster, fire, adverse weather conditions, technical or maintenance problems with transport, or other circumstances which amount to force majeure.
8. CANCELLATION
SimonFosterGolf reserves the right in any circumstances to cancel your event, in which case we will offer a refund in full all monies paid.
9. OUR LIABILITY TO YOU
(a) We accept responsibility for ensuring that the event that you book with us are supplied as described and that the services we are contractually obliged to provide are to a reasonable standard. We accept responsibility for the acts and/or omissions of our employees, agents and suppliers except where they lead to death, injury or illness (see below).
(b) Optional trips booked locally are not our responsibility.
However please note the following:-
• There are risks inherent with any event activity and with physical exercise such as circuit training, hiking and the other activities mentioned in the sample programmes or on your itinerary.
• We strongly recommend that you consult your doctor before travel to advise on your ability to undertake strenuous exercise. You should make him/her and us aware of any medical condition which may affect your ability and comfort when undergoing vigorous exercise.
10. COMPLAINTS
If you have a problem during your event, please immediately inform a member of our team who will endeavour to put things right. If your complaint cannot be resolved locally, you must advise us in writing on your return. Please note that we cannot guarantee the proportion of male/female in any group, nor can we be responsible for the individual behaviour of any group member or other guest at your accommodation.
11. PASSPORTS, VISAS AND HEALTH REQUIREMENTS
(a) EU passport holders do not require a visa to enter Spain. For non-EU passport holders you should enquire with
the Consulate of the country or Embassy of the country you are travelling to.
(b) There are no compulsory health requirements for Spain.
12. THE CONTRACT
This contract is made on the terms of these Booking Conditions, which are governed by English law and the exclusive jurisdiction of the English Courts.